Some Northwest flights delayed for 2nd day
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26/Jul/2006 1:08PM

MINNEAPOLIS, Minnesota (AP) -- A computer glitch caused more delays for some Northwest Airlines Corp. flights Wednesday, as the carrier attempted to fly a full schedule while its technicians worked to fix the problem that delayed nearly 300 flights on Tuesday.

While no flights were canceled Wednesday, about 80 Northwest flights had been delayed an average of 20 minutes by midmorning.

Northwest Spokesman Kurt Ebenhoch said Wednesday the airline's information technology department was continuing to make progress on restoring the airline's computer system. In the meantime, backup systems were being used.

Of Northwest's 1,364 scheduled flights Tuesday, about 285 departures were delayed an average of 21 minutes as result of the computer problem, he said. He said Detroit was the most seriously affected of its three U.S. hubs. Minneapolis-St. Paul and Memphis, Tennessee, experienced fewer delays. The departure delays included international flights.

Pinnacle and Mesaba were also expected to operate full schedules on Wednesday, Ebenhoch said, after having a few flights canceled on Tuesday.

Northwest said it would not accommodate unaccompanied minors or pets connecting through its Detroit, Minneapolis/St. Paul or Memphis hubs on Wednesday flights, nor would it accommodate unaccompanied minors on flights originating in Detroit.

The problem began Tuesday afternoon and was centered in a computer system that enables communication between the Worldspan global distribution system and some Northwest airport computer systems, Northwest said.

The system began gradually returning to normal about 45 minutes later but was still operating at limited capacity late Tuesday, Ebenhoch said.

Northwest was encouraging customers to check in and obtain their boarding passes over the Internet and check their flight status online.

The airline issued a waiver allowing customers to change their travel plans without penalty. Customers with confirmed tickets for travel scheduled Tuesday and Wednesday may reschedule their travel to begin on or before August 1 without penalty or administrative fees.




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